Due to poor air quality conditions, Recreation & Culture programming has been modified for July 15, 2026.
For more information about Air Quality Warnings and ways to mitigate health risks from poor air quality, please visit durham.ca/airquality
Residents need more ways to get around Ajax. Electric kick scooters and pedal assist e-bikes are emerging across the world, offering convenient transportation options, notably for people without access to a car and who do not live near transit. They are also useful for people who may not have the physical capacity to use conventional bikes and scooters.
Shared e-bikes and e-scooters are rented for a fee per minute or per distance travelled, picked up and returned in designated areas.
Privately owned e-bikes and e-scooters are vehicles that people purchase for their own use.
The Town of Ajax is currently implementing a Shared E-scooter and E-bike pilot program until November 2029 which includes:
As per provincial requirements, anyone ages 16 and older can use an electric kick scooter or pedal assist e-bike.
Electric kick scooter: Under provincial law, wearing an approved helmet is mandatory for all individuals under the age of 18 using an electric kick scooter.
Pedal assist e-bike: Under provincial law, wearing an approved helmet is mandatory for all individuals ages of 16 or older using a pedal assist e-bike.
Helmets are provided on all Lime e-scooters and e-bikes.
Existing and prospective users can also receive a free helmet at any in-person demonstrations and events (while supplies last). See the E-mobility Pilot for upcoming events.
The Pilot Program allows the use of electric kick scooters and pedal-assist e-bikes as defined below.
Electric kick scooters (which will be referred to as e-scooters in this project) are devices with two wheels and a handlebar powered by a rechargeable battery.
Currently, the province allows for e-scooters with a weight up to 45 kilograms, a wheel diameter of 431.8 millimetres (17 inches), a maximum output of 500 watts, and a maximum speed of 24 km/h. They must not have pedals, a seat, or a basket.
Pedal assist e-bikes (which will be referred to as e-bikes in this project) are vehicles resembling conventional bicycles or adult-sized tricycles that involve pedalling with electric assistance. They have a fork and frame and do not resemble a motor scooter or motorcycle.
The following vehicles are not included in the Pilot Program and therefore not permitted in Ajax:
| Facility | Definition |
|---|---|
| Town and Regional Roads with a legal speed limit of 60 km/h or less | Roads owned by the Town of Ajax or the Region of Durham without a bike facility or with bike symbols. These bike symbols are called sharrows. |
| Designated bicycle lanes | A designated portion of the roadway specifically for people biking. It includes a painted line and a painted bicycle symbol and may include a painted buffer. Parking in a bike lane or blocking a bike lane is prohibited. |
| Cycle Tracks | A bikeway that is physically separated from the roadway by a curb. They are designated exclusively for use by people riding bikes though other types of rolling, such as roller-skating, skateboarding, or scootering, may be permitted. |
| Multi-use paths with a minimum width of two metres | Multi-use paths are constructed within the road right-of-way in the boulevard along arterial roads. Unlike sidewalks, multi-use paths are wider and darker in colour. They can be used by people walking, biking, and using other active types of rolling (in-line skating, skateboarding, scootering, etc.). |
| Paved trails with a minimum width of two metres | Off-road trails are typically developed within parks, open spaces and green corridors throughout Ajax. They can be used by people walking, biking, and using other active types of rolling (in-line skating, skateboarding, scootering, etc.). |
Shared e-scooters and e-bikes must be parked in an upright position in designated areas. To find the designated parking areas, please open the Lime App and look for the white “P” symbols. Additionally, parking areas at many major destinations will be marked using signs and pavement markings or mats later this year.
Privately owned e-scooters and e-bikes must be parked in an upright position at any existing bicycle rack.
All e-scooters and e-bikes are required to have:
E-scooters cannot be used to carry passengers or to tow, push, or pull other objects. Purses and backpacks may be carried.
The use of e-scooters and e-bikes is prohibited on sidewalks, unpaved trails, paved trails with a width of less than two metres, crosswalks, and pedestrian crossovers. People who use an e-scooter or e-bike in areas where they are prohibited will be held liable for any damage or harm caused in the event of a collision.
When riding on multi-use paths or paved off-road trails (with a minimum width of two metres), people riding e-scooters and e-bikes must:
When riding on the road, people riding e-scooters and e-bikes must obey all road rules.
To report a misparked e-scooter or e-bike, contact help-ajax@li.me or 1-888-546-3345 and inform them of the location of the misparked e-scooter or e-bike.
People with sight loss can use the information provided on the raised letter label or the QR code to report the misparked device.
If you see a misparked e-scooter or e-bike, you can also put it in an upright position.
Complete the Durham Region Police online reporting form to report incidents of riding an e-scooter or e-bike on a sidewalk. When completing the form, please remember to include the location of the infraction, such as the nearest address or intersection.
For collisions occurring on the road, please contact Durham Region Police Services. If the collision has resulted in a serious injury or death, call 911.
For all other concerns, contact emobility@ajax.ca.
Please keep in mind that the Town’s ability to address your concern depends on staff capacity, resources and existing regulations at the Town and provincial levels.
To report any e-mobility issues around the Town of Ajax, residents can use HeyJax to report an issue.