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Logo for the Town of Ajax featuring the slogan "By the Lake" and two curved lines in red and orange.

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New website prioritizes easy navigation, enhanced accessibility and mobile responsiveness

The Town of Ajax has launched its newly redesigned municipal website, providing residents, businesses and visitors with a faster, more efficient and accessible way to connect with Town information and services online.

The website has been revamped with users in mind. Key features include:

  • Designed for mobile use – the new website works smoothly on phones, tablets and computers, making it easy and intuitive to access information anywhere.
  • An updated and polished look reflects Ajax’s vibrant community.
  • Jump links (quick-click links) within pages for easier and faster navigation.
  • Translation available in 20 languages to better support Ajax’s diverse community.

Users can now easily access popular services such as the Property Tax Portal, HeyJAX, new Council and Meetings Calendar, and new Construction Module.

Residents, visitors, businesses and community groups are encouraged to explore the platform and become familiar with its new features and layout.

 

QUOTE

“As the Town’s digital front door, the highly anticipated redesigned ajax.ca is more than a communication channel – it’s a central hub for the Town’s expanding digital services. From new customer service tools like HeyJAX, online forms, integrated information dashboards, to our new digital recreation guide, these investments are all connected parts of our service experience. Thank you to all staff who worked to build a stronger digital experience for our users.” – Shaun Collier, Mayor and CEO, Town of Ajax

QUICK FACTS

  • In the digital world, as technology continues to evolve, it is common practice to rebuild or refresh a website every three to five years to keep up with these changes.
  • The Town’s previous website was built on technology that became outdated, limiting flexibility and responsiveness. This redesign enables the Town to leverage a modern content management system (CMS) that supports accessibility compliance, mobile responsiveness and compatibility with emerging digital standards. The previous ajax.ca was built in 2018.
  • ajax.ca is a central hub for the Town’s expanding digital services, including new customer service tools like HeyJAX, online forms, integrated information dashboards and the new digital recreation guide.
  • The website can be fully translated into one of 20 popular languages spoken by Ajax residents in one easy click.
  • The new pattern library provides brand consistency.
  • The improved events calendar allows residents to view Town of Ajax events and also submit their own community events.
  • Jump links have also been added, which allows residents to easily navigate the website to relevant pages.
  • The website is compliant with AODA and WCAG 2.2 accessibility standards.

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